Terms of Service

1) Who we are

Global Lux Agency (“GLA”, “we”, “our”) provides content strategy, communications, and related services to luxury travel brands.

2) Eligibility & acceptable use

• You must be at least 18 and able to form a binding contract.
• Do not misuse the services (no unlawful, infringing, harmful, or abusive activity; no interference with security or availability).
• Provide accurate information and do not impersonate others.

3) Services, changes, availability

• We may update, suspend, or discontinue features with notice when practical.
• We use reasonable efforts to maintain uptime but do not guarantee uninterrupted service.

4) Content and intellectual property

• We retain rights to our materials, brand assets, and deliverables until transferred by agreement.
• You retain rights to your provided content; you grant us a license to use it to deliver the services.
• Do not copy, resell, or reverse-engineer our materials except as permitted by law or written consent.

5) Fees and invoices (if applicable)

• Fees, payment terms, and scope are defined in individual statements of work or proposals.
• Late payments may incur reasonable administrative charges or suspension of work.

6) Confidentiality

Both parties will protect confidential information and use it only for performing or receiving the services.

7) Data protection and privacy

Our handling of personal data is described in the Privacy Policy. Where applicable we act as controller for our site data and as processor for client-provided data per contract.

8) Warranties and disclaimers

• Services are provided “as is” without warranties except those expressly stated in writing.
• We disclaim implied warranties to the maximum extent permitted by UK, EU, and US law.

9) Liability limits

• To the extent permitted by law, our aggregate liability is limited to the fees paid for the services in the 12 months before the claim.
• We do not exclude liability for death or personal injury caused by negligence, fraud, or other liability that cannot be excluded under applicable law.

10) Indemnity

You agree to indemnify us against third-party claims arising from your unlawful use of the services or breach of these Terms.

11) Governing law and venue

These Terms are governed by the laws of England and Wales, without regard to conflict of laws. For US users, to the extent required by local law, mandatory consumer protections of your state may also apply. Disputes will be subject to the courts of England and Wales, unless mandatory consumer protections require otherwise.

12) Changes to these Terms

We may update these Terms; material changes will be notified on this page with a new effective date.

13) Contact

Questions about these Terms: [email protected]